Frequently Asked Questions
If you don't find what you're looking for, our team is one email away at shimchingmd@drshimching.com.
We ship from Honolulu, standard delivery is 2 to 8 business days. Express is 1 to 3 business days.
At this time, we only ship within the United States, including locations beyond the contiguous 48 states such as Alaska and Hawaii. We’re actively working on expanding to international destinations—join our email list to be the first to know when global shipping becomes available.